MCD Company LTD

For some higher-value orders, or where the billing and delivery addresses are different, we may ask you to provide additional identification or verify your details before we can process your order.These checks help protect against payment fraud, reduce the risk of unauthorised transactions, and help prevent fraudulent payment disputes or chargebacks where orders are falsely reported as not received. We appreciate your understanding, as these measures help keep our customers and business secure.

We accept all major debit and credit cards, along with the payment methods shown during checkout. All payments are processed securely using encrypted payment technology.

Payment is taken when your order is placed. If we need to carry out additional verification checks before dispatch, your order may be temporarily held while these are completed.

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or dispatched, we may be unable to make changes.

Yes. Once your order has been placed, you'll receive an email confirming we've received it. You'll receive a further email with tracking details once your order has been dispatched.

Yes. If you would prefer to place your order over the phone, please contact our sales team who will be happy to assist you.

No. You can place an order as a guest, although creating an account allows you to view your order history and makes future purchases quicker.

We can accept purchase orders from approved trade and account customers. Please contact us if you would like to apply for a trade account.

All product prices clearly indicate whether VAT is included or excluded. VAT is calculated and displayed during checkout where applicable.

Yes. Our website uses industry-standard encryption to protect your personal and payment information, ensuring your details remain secure throughout the checkout process.