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Frequently asked questions
Shipping Information
At MCD, we aim to dispatch all orders within 1 working day. We partner with trusted courier services to ensure your products arrive safely and promptly. However, please note that delivery times may be affected by factors outside our control, such as weather conditions, public holidays, or other unforeseen events.
MCD cannot accept financial responsibility for courier delays. We recommend tracking your shipment regularly to stay updated on its progress.
Shipping Options
Available delivery options will be shown at checkout. The courier used will depend on the weight and size of your order.
Special Delivery Instructions
If your delivery location has restricted access, or if your order requires a tail lift or pump truck, please include a note with your order at checkout.
Missed Deliveries
If a courier attempts delivery and the customer is unavailable, the will attempt to deliver the next working day, if this continues a re-delivery fee may apply, as set by the courier.
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